Client Feedback Questionnaire
Section A - About You
If you would like us to contact you please let us know your email address
(Please note this is not compulsory, you have the right to remain anonymous should you wish):
How often have you used Northwest Workplace before?
Where did you hear about Northwest Workplace ?
Are you Male or Female?
Into which age group do you fall?
15 or under
Section B - Satisfaction
Are you satisfied with our service?
a) Website user friendly
b) Professional website design
c) Sufficient information
d) Useful information
e) Search function easy to use
f) Efficient reply to your enquiries
a) Which database did you use?
b) Were the instructions easy to follow?
c) Did you get the information you were looking for?
d) If not, what were you looking for?
e) If yes, how have you used the information you found?
If you used the Advice Seekers section did you find it relevant in obtaining useful information about other services?
If your needs were not met at all, did you get any suggestions as to what else you might do or where else you might look for help?
I would recommend Northwest Workplace to other people.
Please provide any other comments you wish to make.
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